Last Updated: August 2, 2026

Welcome to HINDGO Solutions Private Limited

HINDGO

These Terms & Conditions govern the use of our website and the purchase and use of our professional services.

By engaging HINDGO, accepting a quotation or proposal, making payment against an invoice or payment request, or otherwise authorizing us to begin services, you agree to the applicable terms stated here together with any service-specific proposal, quotation, agreement, statement of work, or invoice.

1. Our Services

HINDGO provides professional services including:

• Website Design & Development

• Social Media Management & Marketing

• Search Engine Optimization (SEO)

• Branding & Graphic Design

• E-commerce Management Services

• Related digital marketing and technology services

The exact scope, duration, deliverables, pricing, and responsibilities applicable to a project may be specified in a separate proposal, quotation, agreement, invoice, or statement of work.

2. Quotations and Proposals

Unless otherwise stated, quotations and proposals are based on the scope discussed with the client.

Any work requested outside the agreed scope may be treated as additional work and may involve additional charges.

A project may begin after acceptance of the applicable commercial terms and receipt of the required advance/payment.

3. Pricing and Taxes

Service fees will be communicated through the applicable quotation, proposal, agreement, invoice, or payment request.

Applicable taxes, duties, or statutory charges will be handled according to applicable law.

For international clients, the currency, applicable taxes, payment method, and other commercial terms may be specified in the relevant invoice, quotation, or agreement.

4. Payments

Clients must make payments according to the payment schedule agreed for the applicable service.

Payments may be accepted through approved payment gateways, bank transfers, or other payment methods made available by HINDGO.

Payment gateway, banking, currency-conversion, or international transaction charges may apply depending on the selected payment method and agreed commercial terms.

5. Advance Payments

Where services are purchased in advance, HINDGO may allocate resources, personnel, software, planning time, and other capacity based on the confirmed engagement.

Advance payments and refunds are governed by our Refund & Cancellation Policy and any service-specific written agreement.

6. Client Responsibilities

Clients are responsible for providing accurate and timely information, approvals, access credentials, content, images, brand assets, product/service information, and other materials reasonably required for the project.

Delays in providing required materials, approvals, or access may affect project timelines.

7. Project Timelines

Any delivery timeline provided by HINDGO is based on the agreed scope and timely cooperation from the client.

Timelines may change due to:

• Delayed client approvals

• Changes in scope

• Delayed content or access

• Third-party platform issues

• Technical problems beyond our reasonable control

• Force majeure or other circumstances beyond reasonable control

8. Revisions

The number and nature of revisions included in a project may depend on the selected service package, proposal, or agreement.

Major changes, additional concepts, additional pages, additional campaigns, or work outside the agreed scope may be charged separately.

9. Third-Party Platforms

Our services may involve third-party platforms such as search engines, social-media platforms, advertising platforms, hosting providers, domain providers, e-commerce platforms, plugins, software, or other external services.

HINDGO does not control these independent platforms and cannot guarantee their uninterrupted availability, policies, approvals, rankings, algorithms, or performance.

10. Advertising and Marketing Results

Digital marketing performance can be affected by numerous factors outside HINDGO’s direct control, including market conditions, competition, platform algorithms, advertising budgets, audience behavior, client offers, website performance, and third-party policies.

Unless expressly guaranteed in a separate signed agreement, HINDGO does not guarantee a particular number of leads, sales, followers, website visitors, search rankings, revenue, return on advertising spend, or other specific business result.

11. Intellectual Property

Unless otherwise agreed in writing, ownership and usage rights for final deliverables will be governed by the applicable proposal or agreement and may become available to the client after full payment of all applicable charges.

HINDGO retains ownership of its pre-existing tools, methodologies, know-how, templates, processes, and intellectual property.

Third-party assets remain subject to their respective licences and terms.

12. Confidentiality

HINDGO will take reasonable measures to maintain the confidentiality of non-public client information received for performing services.

Clients are likewise expected to maintain the confidentiality of HINDGO’s non-public business information, pricing structures, processes, and proprietary materials where applicable.

13. Suspension of Services

HINDGO may suspend or delay services in circumstances including overdue payments, failure to provide required information or approvals, misuse of services, unlawful activity, or material violation of agreed terms.

14. Limitation of Liability

To the extent permitted by applicable law, HINDGO will not be liable for indirect, incidental, consequential, or special losses arising from third-party platforms, service interruptions, changes to algorithms, loss of expected business opportunities, or matters outside our reasonable control.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

15. Cancellation and Refunds

Cancellation and refund requests are governed by our Refund & Cancellation Policy and any specific written agreement applicable to the engagement.

16. Service Delivery

HINDGO primarily provides digital and professional services. Delivery terms are described in our Shipping & Service Delivery Policy and any applicable proposal or agreement.

17. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Subject to applicable law and any separately agreed dispute-resolution provision, disputes shall be subject to the jurisdiction of competent courts in Bengaluru, Karnataka, India.

18. Changes to Terms

HINDGO may update these Terms & Conditions periodically. Updated Terms will be published on our website with the applicable revision date.

Changes will not retrospectively alter separately executed agreements unless permitted by that agreement or applicable law.

19. Contact Us

For questions regarding these Terms & Conditions:

HINDGO Solutions Private Limited

Email: support@hindgo.com
Mobile: +91 73532 03030
Website: www.hindgo.com